Hugs and Kisses

Really?  Yes, Hugs and Kisses for Christmas.  I know, it’s really close to the big day but let me tell you what we do each year for Christmas.

First, we contacted our Hershey rep and purchased “Hershey Hugs and Kisses” in bulk.  Then we introduced the idea to our RSPs in our weekly meeting.

We gave each RSP a box of “Hugs & Kisses”.  This is the cool part:

When the RSP goes into an account…they ask the customer if they want some Hugs and Kisses for Christmas.  Of course, the customer usually gets some weird look on their face and laugh.  Then, we put a few candies on their desk.  It’s fun and a great way to build relationships.

Some of our long time customers have started to ask for the hugs and kisses.  Have fun with this!

Tags: customer service, Hugs and Kisses